INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we take great care to ensure that the product images accurately represent the items you will receive. However, please note that there may be slight variations in color or appearance due to lighting and monitor settings.

Where can I view my sales receipt?

You can easily access your sales receipt by logging into your account and navigating to the "Order History" section. There, you will find a detailed breakdown of your purchases, including the sales receipt for each order.

How can I return an item?

We have a hassle-free return process in place. If you are not satisfied with your purchase, simply contact our customer support team within the specified return period. They will guide you through the necessary steps and provide you with a return authorization. Please ensure that the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase.

Will you restock items indicated as “out of stock?”

Yes, we strive to restock popular items that are marked as "out of stock" as soon as possible. However, availability may vary depending on the product and supplier. We recommend signing up for our restock notifications or checking back regularly to stay updated on the availability of your desired items.

Where can I ship my order?

We offer shipping to all over the States. During the checkout process, you will be prompted to enter your shipping address. Please ensure that the address provided is accurate and complete to avoid any delivery issues. If you have any specific shipping requirements or inquiries, feel free to reach out to our customer support team, and they will assist you accordingly.

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